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The Advice Archive

Hotlines

The following are hotlines/help lines/crisis lines that you can call if you need to talk to someone NOW about whatever’s on your mind. Some are for specific concerns; others are more general.

Can’t talk on the phone? https://www.imalive.org/ offers online support. http://www.thetrevorproject.org/pages/get-help-now offers support online or via text.

See http://www.suicide.org/suicide-hotlines.html for many suicide-specific hotlines in countries around the world.

Europe

Éire/Ireland

Childline
1800 66 66 66
Text TALK to 50101
https://www.childline.ie/
24/7
Online chat

Console Suicide Helpline
1800 247 247
Text HELP to 51444
24/7

LGBT Ireland
National LGBT Helpline: 1890 929 539 (Available Monday – Thursday 6:30pm – 10pm, Friday 4pm-10pm, Saturday and Sunday 4pm-6pm)
Transgender Family Helpline: 01 907 3707 (Available Sundays 6pm-9pm and Tuesdays 10am-12pm)
https://lgbt.ie/
Hotline and online chat support.

Mental Health Ireland
https://www.mentalhealthireland.ie/get-support/

Samaritans
116 123 (ROI local rate)
http://www.samaritans.org/

Youth Suicide Prevention Ireland
Free Text HELP to 50015
http://yspi.ie/
Online chat

Nederland (Netherlands)

Geestelijke Gezondheidszorg Nederland
Piet Mondriaanlaan 50/52
3812 GV Amersfoort
Tel.: (033) 460 89 00
Fax: (033) 460 89 99
http://www.ggznederland.nl/

Jeugdzorg Nederland
http://kindertelefoon.nl/

Praten Online
https://pratenonline.nl/

Sweden

Nagon att tala med Samaritans
(46) 31 711 2400

Nationella Hjälplinjen
020 22 00 60 (Mon, Tues, Wed, Thurs: 05:00 – 22:00)
http://hjalplinjen.se/

Stockholm Hotline
(46) 85-250-0856

United Kingdom

Breathing Space (Scotland)
0800 83 85 87 (available Monday-Thursday 6pm – 2am, and Friday 6pm – Monday 6am)
http://breathingspace.scot/

CALL Helpline (Wales)
0800 132 737
Text “help” to: 81066

Campaign Against Living Miserably (CALM)
Nationwide: 0800 58 58 58
London: 0808 802 58 58
(available 5pm – midnight)
Specifically for men.

Childline UK
0800 1111 (available 24/7)
Online chat and other help: http://www.childline.org.uk/
or write (no stamp required):
1111
London N1 OBR

Papyrus
0800 068 41 41 (available Mon-Fri: 10am-10pm; weekends: 2pm-10pm; & bank holidays: 2pm-5pm)
Text: 07786 209697
https://www.papyrus-uk.org/

The Samaritans
116 123 (available 24/7)
http://www.samaritans.org/

Support Line
01708 765200
http://www.supportline.org.uk/

North America

Canada

Kids Help Phone Canada
(Les gosses Aident Canada de Téléphone)
1800 668 6868 (24 hour toll free – 24 heure gratuitement)
Text CONNECT to 686868
Online chat via Facebook messenger: https://kidshelpphone.ca/Messenger
https://kidshelpphone.ca/
Bilingual (English and French) / Bilingue (anglais et français)

Trans Lifeline
1-877-330-6366
Staffed by Trans people, for Trans people.
Website: http://translifeline.org/

Alberta

ConnecTeen
403-264-8336 (24/7)
Text: 587-333-2724 (Monday-Friday from 3pm – 10pm, Saturday-Sunday from 12pm – 10pm)
Online chat support via the website (Monday-Friday from 3pm – 10pm, Saturday-Sunday from 12pm – 10pm)
https://calgaryconnecteen.com/

Crisis Support Centre (Edmonton and Northern Alberta)
Crisis 24 hours: 1-800-232-7288 (Toll free service available to Northern Alberta)
Crisis 24 hours: (780) 482-HELP (4357)
Online chat and other help: http://edmonton.cmha.ca/programs_services/online-crisis-chat/
Chat hours: Sunday: Noon to 4:00PM (MST), Monday: 6:00 to 10:00PM (MST), Tuesday: 6:00 to 10:00PM (MST), Wednesday: 6:00 to 10:00PM (MST), Thursday: 6:00 to 10:00PM (MST), Friday: 6:00 to 10:00PM (MST), Saturday: 12:00 to 4:00PM (MST)

Distress Centre Calgary (Calgary and surrounding areas)
Main Crisis Line:(403) 266-4357
Online chat and other help: http://distresscentre.com/

Distress Line of Southwestern Alberta (Chinook Health Region and south part of Calgary)
Crisis 24 hours: 1-888-787-2880
Crisis 24 hours: (403) 327-7905

Some Other Solutions Society for Crisis Prevention (Fort McMurray and Northeastern Alberta)
780-743-4357 (available 24/7)
http://someothersolutions.ca/

St. Paul and District Crisis Centre (Alberta and Northeastern Saskatchewan)
Crisis 24 hours: 1-800-263-3045
Crisis 24 hours: (780) 645-5195

Wheatland Shelter Crisis Line
Crisis 24 hours: 1-877-934-6634
Crisis 24 hours: (403) 934-6634

British Columbia

Chimo Crisis Services Crisis Lines (Serves Richmond, South Delta, Ladner, and Tsawwassen)
604-279-7070

Fraser Health Crisis Line (Serves the Fraser Health Region from Burnaby to Boston Bar: New Westminster, Coquitlam, Maple Ridge, Pitt Meadows, White Rock, South Surrey, Delta, Surrey, Langley, Abbotsford, Mission,Chilliwack, Hope, and Agassiz)
604-951-8855
1-877-820-7444

Greater Vancouver Coastal Distress Line (Serves Vancouver, North Vancouver city and district, Bowen Island, West Vancouver, Powell River and area, the Sunshine Coast, Squamish, Whistler, Pemberton, Howe Sound/the Sea-to-Sky Corridor)
604-872-3311
604-872-0113
1-866-661-3311
1-866-872-0113
Online chat:
http://www.youthinbc.com/ (youth)
http://www.crisiscentrechat.ca/

Interior Crisis Line Network Crisis Line (Serves entire Interior Region)
1-888-353-2273

KUU-US Crisis Line (Serves the Port Alberni area, in addition to a provincial aboriginal crisis line)
250-723-4050 (adult line)
250-723-2040 (youth line)
1-800-588-8717 (Aboriginal line)

North Island Crisis Line (Serves northern Vancouver Island and Mount Waddington region)
250-949-6033

Northern BC Crisis Centre
888-562-1214 (24/7)
https://crisis-centre.ca/

S.U.C.C.E.S.S Chinese Help Lines (Serves callers in the province of British Columbia who speak Mandarin or Cantonese)
Cantonese: 604-270-8233
Mandarin: 604-270-8222

Vancouver Island Crisis Line and Chat (Serves all of Vancouver Island)
1-888-494-3888 (24/7)
Online chat: http://www.vicrisis.ca/

Youth Support Line (Serves from the Alberta border to Haida Gwaii and from Quesnel north to the Yukon border)
250-564-8336
1-888-564-8336

Manitoba

Deaf Access Counselling
TTY: (204) 784-4097 (available 24/7)

Klinic Crisis Line
(204) 786-8686 (available 24/7)
Toll free: 1-888-322-3019 (available 24/7)
TTY: (204) 784-4097 (available 24/7)
https://klinic.mb.ca/crisis-support/

Manitoba Farm, Rural & Northern Support Services
866-367-3276
http://www.supportline.ca/ (Online chat available 10am – 9pm)

Reason To Live
877-435-7170 (24/7)
TTY: 204-784-4097 (available 24/7)
https://reasontolive.ca/

Sexual Assault Crisis Line
(204) 786-8631 (available 24/7)
Toll free: 1-888-292-7565 (available 24/7)
TTY: (204) 784-4097 (available 24/7)
http://klinic.mb.ca/in-person-counselling/sexual-assault-crisis-counselling/

Westman Crisis Services (Serving Brandon and Assiniboine regions)
1-888-379-7699 (available 24/7)
(204) 725-4411 (available 24/7)

Winnipeg Regional Health Authority Crisis Services (Serving Winnipeg Health Region)
(204) 940-1781 (available 24/7)

New Brunswick

Chimo Helpline (English and French)
800-667-5005 (available 24/7)
Fredericton area: 450-HELP (4357) (available 24/7)
http://chimohelpline.ca/

Newfoundland and Labrador

Choices for Youth (Shelter/support/safety for young men)
(709) 757-3050 (available 24/7)

CMHA Newfoundland & Labrador Division
1 877 753 8550
http://www.cmhanl.ca/

Mental Health Crisis Centre (Serving Newfoundland and Labrador)
Crisis 24 hours: 1-888-737-4668
Crisis: (709) 737-4668

Mental Health Crisis Line
1-888-737-4668 (available 24/7)

Newfoundland and Labrador Sexual Assault Crisis and Prevention Centre
1-800-726-2743 (available 24/7)
http://nlsacpc.com/

Naomi Centre (Shelter/support/safety for young women)
(709) 579-8432 (available 24/7)

Nova Scotia

Mental Health Mobile Crisis Team
1-888-429-8167
http://www.cdha.nshealth.ca/mental-health-and-addictions-central-zone-nsha-halifax-area-eastern-shore-and-west-hants/programs-and-services/mental-health-s-7

Ontario

DC Ontario
http://www.dcontario.org/
Online chat

Cambridge
Distress Line: 519-658-6805

Durham Region
Distress Line: 1-905-430-2522 / 1-800-452-0688 toll free (both available 24/7)
Text: 741741 (available 2pm to 2am every day)
http://www.distresscentredurham.com/

Grey Bruce County
Mental Health Crisis Line: 1-877-470-5200

Kingston
Distress Line: 613-544-1771

Lanark, Leeds and Grenville Counties
Distress Line: 1-800-465-4442 (available 5 pm – midnight every day)
http://www.developmentalservices.com/Content.cfm?id=51

London & District
Distress Line: 519-667-6711 (available 24/7)
Seniors Helpline: 519-667-6600 http://www.londondistresscentre.com/

North Halton
Distress Line: 905-877-1211

Ottawa & Region
City of Ottawa: 613-238-3311 (available 24/7)
City of Gatineau: 613-238-3311 (available 24/7)
MRC La Vallée-de-la-Gatinea: 1-866-676-1080 (available 24/7)
MRC Les Collines-de-l’Outaouais:1-866-676-1080 (available 24/7)
MRC Papineau: 1-866-676-1080 (available 24/7)
MRC Pontiac:1-866-676-1080 (available 24/7)
http://www.dcottawa.on.ca/

Peel Region
Distress Line: 905-278-7208
Mobile Crisis Line: 905-278-9036 or 1-800-363-0971

Sarnia & Lambton County
Distress Line: 519-336-3000 or 1-888-347-8737

Toronto
Distress Line: 416-408-4357 (available 24/7)
http://www.torontodistresscentre.com/

Wellington and Dufferin Counties
Distress Line: 519-821-3760 or 1-888-821-3760
Crisis Line: 519-821-0140
Telecheck: 519-217-4642
Youth Support Services: 519-821-5469 or 1-888-821-3760
Emergency Shelter Line: 519-767-6594 or 1-888-821-3760

Prince Edward Island

Canadian Mental Health Association: Prince Edward Island
1-800-218-2885
http://pei.cmha.ca/

Island Helpline (Province-wide)
Bilingual service: 1-800-218-2885 (available 24/7)

Quebec

Suicide Action Montreal (serves everywhere in Quebec)
1-866-277-3553 (1-866-APPELLE)
http://suicideactionmontreal.org/

Saskatchewan

St. Paul and District Crisis Centre (Alberta and Northeastern Saskatchewan)
Crisis 24 hours: 1-800-263-3045
Crisis 24 hours: (780) 645-5195

United States

Boys Town National Hotline
1-800-448-3000 (24 hours a day, 7 days a week)
Available in English and Spanish.
http://boystown.org/hotline

KidsPeace National Helpline
1-800-334-4543
Website: http://kidspeace.org/

Child Help USA
1 800 422 4453
(Specializes in child abuse).

Adolescent Suicide
1-800-621-4000

Suicide Hotline (Covenant House)
1-800-999-9999

The Trevor Project
1-866-488-7386 (1-866-4-U-TREVOR) 24 hours a day, 7 days a week. Completely free. Also offers support via text or online.
Website: http://thetrevorproject.org/pages/get-help-now
TrevorText: Available on Fridays (4:00 p.m. – 8:00 p.m. ET / 1:00 p.m. – 5:00 p.m. PT). Text the word “Trevor” to 1-202-304-1200. Standard text messaging rates apply.
TrevorChat: Available 7 days a week (3:00 p.m. – 9:00 p.m. ET / 12:00 p.m. – 6:00 p.m. PT).

Suicide.org
http://suicide.org/
Suicide prevention, awareness, and support.

CDC AIDS Hotline
1-800-342-2437

Al-Anon
1-800-344-2666
For the families and friends of alcoholics, or those affected by the drinking of a friend or family member.

Crisis Line
1-800-866-9600

Depression
1-800-799-7233

National Domestic Violence Hotline
1-800-799-7233 (24 hours)

Drug Abuse
1-800-888-9383

Phoenix (Arizona) Alcoholics Anonymous Hotline
1-602-264-1341

Gay, Lesbian & Bisexual Teen Hotline
1-800-347-8336 (1-800-347-TEEN) Weekend Nights Only.

Fenway Health LGBTQ+ Helpline
1-617-267-9001
1-888-340-4528 (1-888-340-GLBT)
Runs Monday – Saturday, 6:00 – 11:00 pm
https://fenwayhealth.org/care/wellness-resources/help-lines/
Based in Boston, MA, this is an anonymous and confidential service that offers gay, lesbian, bisexual and Transgender adults (over age 25) a “safe place” to call for information, referrals, and support. In addition to issues like coming out, HIV/AIDS, safer sex and relationships, trained volunteers also address topics such as locating LGBTQ+ groups and services in their local area.

Fenway Health Peer Listening Line
1-617-267-2535
1-800-399-7337 (1-800-399-PEER)
https://fenwayhealth.org/care/wellness-resources/help-lines/
Based in Boston MA, this is an anonymous and confidential service that offers gay, lesbian, bisexual and transgender adults and youths (under age 25) a “safe place” to call for information, referrals, and support. In addition to issues like coming out, HIV/AIDS, safer sex and relationships, trained volunteers also address topics such as locating LGBTQ+ groups and services in their local area.

Rape/Assault
1-800-551-0008

Sexual Assault Crisis Service
1-888-999-5545 (24-hour hotline)
En español (Servicio por Crisis – Asalto Sexual): 1-888-568-8332

National Runaway Switchboard
1-800-786-2929 (1-800-RUNAWAY) (24 hours)
Website: https://1800runaway.org
Get support via their hotline, online forum, email, or online live chat.

TEEN LINE (Teens helping teens)
1-800-852-8336 (toll free), or 1 310 855 4673
Open every evening from 6:00 pm to 10:00 pm Pacific Time, and they will take collect calls, so you can call long-distance and not have to pay.
Website: http://www.teenlineonline.org/

Trans Lifeline
1-877-565-8860
Staffed by Trans people, for Trans people.
Website: http://translifeline.org/

CONTACT serves all of Burlington County in South New Jersey.
24 Hour Crisis Intervention Helpline Numbers: 1-856-234-5484 or 1-609-267-8500
KidsLine: 1-609-261-2220
TeenLine: 1-856-234-0634 or 1-609-871-1433
PetFriends: 1-856-234-4688 (toll free)
Website: http://www.contactburlco.org/
Mailing address:
PO Box 333
Moorestown NJ 08057

Oceania

Australia

Beyond Blue
Phone: 1300 22 4636 (available 24/7)
Web chat: https://www.beyondblue.org.au/get-support/get-immediate-support (available 3:00 pm to 12:00 am every day)
You can also use the web chat link to send an email instead of chatting live. You’ll get an email back within 24 hours.

Eheadspace
Phone: 1800 650 890 (available 9:00am to 1:00am)
Web chat: https://www.eheadspace.org.au/ (available 1:00 pm to 1:00 am every day)
For people age 12-25.

Kids Help Line
Phone: 1800 55 1800 (available 24/7)
Web chat: http://kidshelpline.com.au/teens/get-help/webchat-counselling/
Email counselling: https://kidshelpline.com.au/teens/get-help/email-counselling/

Lifeline
Phone: 13 11 14 (available 24/7)
Web chat: https://www.lifeline.org.au/Get-Help/Online-Services/crisis-chat (available 7:00 pm to 4:00 am every day)

QLife
Phone: 1800 184 527 (available 5:30 am – 10:30 pm every day)
Web chat: http://www.qlife.org.au/ (available 3:00 pm to 12:00 am every day)
Specifically for LGBTQ+ people.

Sane Australia
Phone: 1800 18 7263 (available weekdays, 9:00am to 5:00pm)
Web chat: https://www.sane.org/get-help (available weekdays 9:00 am to 5:00 pm)

Suicide Call Back Service
Phone: 1300 659 467 (available 24/7)

New Zealand

Chinese Lifeline
0800 888 880
(For people who speak Mandarin or Cantonese.)

Depression Helpline
0800 111 757
http://www.depression.org.nz/
(For help with depression issues.)

Lifeline
(09) 5222 999 within Auckland
0800 543 354 outside Auckland
http://www.lifeline.org.nz/
Available 24/7.

OUTLine NZ
31-35 Hargreaves Street
St Marys Bay
Auckland
Office phone: 09 281 3409
Website: http://outline.org.nz/
Hotline: 0800 OUTLINE (0800 688 5463)
You can call the hotline from 9am – 9pm, Mon-Fri; or 6pm – 9pm, Sat, Sun, & Holidays.

Suicide Crisis Helpline
Phone: 0508 828 865 (0508 TAUTOKO)

What’s Up
Phone: 0800 942 8787 (0800 WHATS UP) (available Monday-Friday 1:00 pm – 10:00 pm, weekends 3:00 pm – 10:00 pm)
Online chat: http://www.whatsup.co.nz/ (available 7:00 pm – 10:00 pm every day)
(For 5–18 year olds.)

Youthline
Phone: 0800 376 633 (available 24/7)
Free text: 234 (available 8:00 pm – 12:00 am)
Online chat: https://www.youthline.co.nz/ (available 7:00 pm – 11:00 pm)